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	<title>Comments on: As Usual, Other People Say It Better Than I Do</title>
	<atom:link href="http://www.intersectionofonlineandoffline.com/as-usual-other-people-say-it-better-than-i-do/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.intersectionofonlineandoffline.com/as-usual-other-people-say-it-better-than-i-do/</link>
	<description>thoughts on communications and social media</description>
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		<title>By: Jonathan Trenn</title>
		<link>http://www.intersectionofonlineandoffline.com/as-usual-other-people-say-it-better-than-i-do/comment-page-1/#comment-571</link>
		<dc:creator>Jonathan Trenn</dc:creator>
		<pubDate>Sun, 04 Jan 2009 05:48:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.intersectionofonlineandoffline.com/?p=175#comment-571</guid>
		<description>Hey Mark

Thanks for the kind words!!

Jen&#039;s right.  The stats seem odd.  Why is customer service last?

Happy New Year

Jonathan</description>
		<content:encoded><![CDATA[<p>Hey Mark</p>
<p>Thanks for the kind words!!</p>
<p>Jen&#8217;s right.  The stats seem odd.  Why is customer service last?</p>
<p>Happy New Year</p>
<p>Jonathan</p>
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		<title>By: Jen Zingsheim</title>
		<link>http://www.intersectionofonlineandoffline.com/as-usual-other-people-say-it-better-than-i-do/comment-page-1/#comment-533</link>
		<dc:creator>Jen Zingsheim</dc:creator>
		<pubDate>Wed, 31 Dec 2008 19:40:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.intersectionofonlineandoffline.com/?p=175#comment-533</guid>
		<description>Ok, I need to go read the piece, but the Customer Service number at the BOTTOM blows my mind. Isn&#039;t that what Dell/Comcast/Zappos are all getting accolades for? Hmm.

Thanks for pointing the article out, I&#039;m hopping over to read it now!</description>
		<content:encoded><![CDATA[<p>Ok, I need to go read the piece, but the Customer Service number at the BOTTOM blows my mind. Isn&#8217;t that what Dell/Comcast/Zappos are all getting accolades for? Hmm.</p>
<p>Thanks for pointing the article out, I&#8217;m hopping over to read it now!</p>
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